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Customer Service

Shipping & Delivery
Orders are usually packaged and shipped within one business day after they are processed online or taken over the phone. Orders placed by 3:00 P.M. PST on business days will usually be shipped the same business day. TABER does not ship on weekends and US federal holidays. Our typical shipping methods are USPS for packages under one pound, and UPS for packages over one pound. Each shipping method provides a unique tracking number for the customer when the order is shipped.

Typical shipping and handling times for domestic orders are 3 - 5 business days

 Shipping and handling times for international orders vary by location. A delay in package delivery due to customs processing may occur depending on your location. As a result, please allow 10-­25 days for your package to be delivered. International orders may also be subject to additional duties and taxes. Please be aware that these fees are not included in the prices listed on our website, nor are we responsible for covering them. 

Privacy & Security
We do NOT sell, share or distribute your information to anyone for any reason without a court order. Click here our complete privacy policy: 
Returns & Replacements
No returns accepted for credit or exchange without prior approval. Product will only be accepted in the original unopened packaging in good condition for resale..
Our website is set up for simple navigation. If you have any questions regarding our website or your order please contact us at 800-369-4115 or through email at support@buyolfa.com.
Payment, Pricing & Promotions
BuyOlfa.com currently accepts the following payments:
  • Visa
  • MasterCard
  • Discover
  • American Express
  • Paypal
Viewing Orders
You may view your order history by logging into your account. If you have ordered from us before but did not set up an account, you may click here to view your order history.
Updating Account Information
Log into your account and make changes as necessary.  To ensure that changes are affected for pending orders please call us directly at 800-369-4115. Otherwise we cannot guarantee that pending orders will update prior to shipping.